Every minute and dollar counts. Yet, many facilities are unknowingly bleeding resources through outdated admissions processes. Let’s pull back the curtain on these hidden costs and explore how they impact your bottom line.
Time Drain: The Silent Productivity Killer
The Cost: $11,250 per year per facility[i]
When your admissions team is buried in paperwork, spending 1-2 hours with every family, they lose opportunities. This manual approach:
- Reduces the number of admissions processed daily
- Increases wait times, potentially driving families to competitors
- Prevents staff from focusing on resident care and experience
Revenue Leakage: The Financial Sieve
The Cost: $300,000 per year per facility[ii]
Inefficient processes slow you down AND actively drain revenue:
- Missed referrals due to slow response times
- Incomplete or inaccurate documentation leading to denied claims
- Delays in bed turnover, resulting in lost occupancy days
Compliance Risks: The Ticking Time Bomb
The Cost: In 2023, CMS issued more than 31,000 fines related to deficiencies, including admissions failures and other regulatory violations, with an average fine of $18,056.[iii]
Manual processes are a minefield of potential violations:
- Inconsistent application of policies
- Difficulty tracking compliance metrics
- Increased risk of documentation errors, including unsigned arbitration agreements, which can lead to costly litigation.
Staff Burnout: The Human Cost
The Cost: $8,125 per year per facility[iv]
When your team is constantly putting out fires and drowning in paperwork:
- Job satisfaction plummets, leading to higher turnover
- Recruitment and training costs skyrocket
- Quality of care may suffer due to overworked staff
Missed Strategic Opportunities: The Invisible Drain
The Cost: Immeasurable lost potential
When your admissions process demands constant attention and troubleshooting:
- Strategic priorities take a backseat
- Innovations in resident care and facility management are overlooked
- Competitive advantages slip through your fingers
The Path Forward: Beyond PDF
The good news? These costs are not inevitable. By streamlining admissions, you give everyone more time back. With a foolproof process from beginning to end that goes beyond PDF, you can:
- Allocate more time and resources to high-impact initiatives
- Ensure compliance with automated checks and standardized processes
- Improve first impressions and resident experiences
- Stay ahead of the curve
Reclaim your time, your sanity, and your passion for care. We’re here to help.
[i] Formula: (Hourly rate per admissions coordinator) x (time per admission) x (number of admissions per month) x (12 months per year); Assumptions: $31.25 per hour per admissions coordinator; admissions process currently taking 1.5 hours, facility has, on average, 20 admissions per month [ii] Formula: (Average Revenue per Admission) x (Number of Missed Admissions) x (12 months per year); Assumptions: $5,000 average revenue per admission ($250 per day x 20-day stay); 5 missed admissions per month [iii] CMS Data, NursingHome411 [iv] Formula: three-month salary x .5; Assumptions: 1 admissions coordinator per facility; 30% turnover rate; $65,000 salary per year ($5,416.67 per month) per admissions coordinator; 50% of annual salary to replace for three months
