Ensure a top-notch digital admissions process at every community while keeping long-term care staff and families happy with RESIDE’s suite of administrative tools.
Track and Improve.
12 – 19% of revenue is lost during the admissions process due to incorrect or unverified information. RESIDE ensures accountability at each stage, what is the status of each admissions contract, which residents are missing OBRA documentation, which staff members are performing to complete admissions on time. Having timely admissions insights can help you spot opprtunities, identify trends, and take action on challenges sooner.
Understanding how many residents have agreed to arbitration is key for managing legal risk. See facility and region-level statistics at a glance, so you know where to focus your efforts to drive results.
Does your resident have a DNR order? RESIDE won’t let you close the admission until it’s in the resident’s chart. Built-in compliance tools for legal, managed care, and other requirements protect your facilities from costly errors, fines, and lawsuits.
Built to Scale.
No matter how many facilities you run, our on-boarding software for long-term care facilities makes it simple to implement and manage a standardized, high-quality admissions process.
Healthcare rules and regulations are constantly changing. An outdated admissions process puts your facilities reputation and revenue at risk. RESIDE is designed to keep your facility up-to-date and deliver actionable insight on every admission. Having information at your fingerprints is essential to ensuring speed, accurancy, and compliance.
RESIDE has been very nice especially with COVID. A family member was nervous about entering the facility and our staff member was able to assist them from their vehicle in filling out the contract using the RESIDE Ipad.
I love that you show how easy it is for the consumer to communicate with the facility. A lot of people worry as we become more electronic in our every day lives that we are losing a personal touch and I think that it did a great job of showing that RESIDE is capable of keeping open lines of communication in real time just as if we were doing it in person, but without interrupting either end user with their current task.
RESIDE has streamlined and simplified the patient contracting process for both user and provider. RESIDE’s technology removes the guesswork for the end user and even includes video clips to explain what was traditionally covered a 70 plus page contract. The app allows the user to complete the contracts before they arrive and in the comfort of their own home. It will help us provide the next level of service to our guests and provides them with an easy to understand personalized experience.
Working in this field for the last 17 years, I have seen many attempts to improve our admissions process, though none of these changes were as meaningful as RESIDE. I have a mindset that ‘if it’s not broken, don’t change it’. However, the old paper admissions process was broken. Changing to RESIDE was easier than I expected. With RESIDE I can now focus on welcoming the residents and families instead of trying to explain confusing contract terminology. RESIDE takes care of it for me. RESIDE allows me to be more efficient with my time and more compassionate with each resident and family.
We are so delighted with the RESIDE app. Acclimating the staff to the new technology was easy and intuitive. We didn’t need the usual ‘hand-holding’ when training the staff. Also, the residents love it. When we showed families the stack of paper they would have been reviewing and signing compared to the RESIDE app, their reactions were priceless. RESIDE has allowed our facilities to be more efficient, productive, and patient centered. They are a true partner!
When I first saw RESIDE’s demo, it was hard for me to imagine how the software was going to help our facility, as we were used to doing the admission process in the old pen-and-paper style. However, the program, as well as their on-boarding training, is so user-friendly that it took me no time to learn and start using RESIDE. Now, after using it for over a month at our building, I am very happy we adopted this new technology. RESIDE is of great help when it comes to tracking new residents and their specific needs.
I love what you guys have. Your product is amazing.
I love RESIDE! It’s simple, easy, and to the point.