As the pandemic has rapidly intensified the daily lives of workers in healthcare facilities, doctors and nurses have urged other people to stay at home and use personal protective equipment (PPE) to limit the spread of the coronavirus. At the same time, healthcare workers have been pushed to the frontline of an outbreak that has already claimed nearly 14,000 lives, putting themselves in harm’s way both physically and mentally.
In response to the crisis, emphasis has been placed on providing medical personnel with the necessary equipment to avoid contracting the disease—masks, gloves, gowns, goggles. These are essential precautions, of course, but we must do more than ensure those on the front lines have the necessary protective gear. We must also focus on providing them with the technology that enables them to complete their work remotely.
Certainly, the world has changed drastically in the last month. According to recently released data from the US Census, 5.2% of workers in the U.S. worked at home in 2017—nearly 8 million people. That share was up from 2000 when only 3.3% worked remotely. Now, COVID-19 has changed the “work from home” reality for many with recent statistics putting that figure at nearly 90%. Internet connectivity is vital, but so is accessibility to computer applications, enabling employees to do their work remotely. The administrative functions in a nursing home represent a clear example. Many tasks unrelated to clinical care, such as the admissions department, can be completed, measured, and monitored REMOTELY using the RESIDE Admissions platform.
Prior to COVID-19, over 90% of all long-term care facilities used a paper admissions process. This outdated and complicated process is overwhelming for residents and families, and a burden for facility staff. This ‘paperwork problem’ is often a costly mistake for facilities — up to 19% of revenue is lost when admissions contracts are inaccurate or incomplete. We knew that facilities needed a better way; one that would ensure the health and safety of residents and staff, and also provide the built-in oversight, compliance, and transparency necessary whether working in the facility or remotely. “In this time of crisis, RESIDE’s remote features have empowered us to further look after the welfare of our communities and employees, while simultaneously not missing a beat in the admissions process,” says Emanuel Rubin, VP Business Operations at Symphony Health Systems. RESIDE is just that tool.
Schedule a free demo and prepare your facility for the weeks ahead…REMOTELY.
